HRL Consulting2020 Solutions Hospitality Consulting LLC

Your phone should never go unanswered.

We build and manage AI-assisted communication and scheduling systems for small businesses, so calls, texts, and web inquiries get a fast, useful answer at any hour.

Request a demo

What we do

We design the system, write what it says, connect it to your calendar and your records, and stay on it after it goes live.

Answer

Inbound calls, texts, and web form inquiries get an immediate response instead of sitting in a queue until someone is free.

Schedule

Consultations and appointments get booked directly on your calendar, with confirmations and reminders handled for you.

Follow up

Requested information gets sent, questions get routed to a person when they need one, and nothing quietly falls off the list.

Who we work with

Owner-operated businesses where the phone matters and there is no one whose whole job is answering it.

  • Service businesses that lose work when a call goes to voicemail
  • Practices and offices that book most of their work by appointment
  • Small teams handling inquiries between everything else they do
  • Owners who want to see how a system works before committing to one

How we work

Straightforward and in the open.

  • We start with a short conversation about how inquiries reach you today and where they get dropped.
  • We build in a sample environment first, so you can use the system the way your customer would before it touches anything live.
  • Automated assistants are identified as such. Anyone can ask for a person and get one.
  • We do not buy, rent, or obtain phone numbers from third parties. Every message we send goes to someone who asked to hear from us.

Get in touch

Tell us what is getting missed and we will show you what a system would do about it.

2020 Solutions Hospitality Consulting LLC

doing business as HRL Consulting

6834 North Cantrell Road, Little Rock, AR 72207

Phone: 479-595-2969

Email: [email protected]

Request a demo